Dukoo Gem dig kits Stem Science Kit for archaeology toy

Q:What’s material of your plaster?
A:All of our plasters are made of calcium carbonate material ,they are passed through the EN71, ASTM test.

Q:Are you manufacture or trade company?
A:We are the manufacture, we have 14 years experience of dig kits.

Q:Can you customize the plaster shape?
A:Yes, we can customize the shape of the plaster, but you need to pay the new mold fee.

Q:Do you accept OEM/ODM packing?
A:Yes any OEM/ODM will be welcome, Orders will be shipped world wide by sea, by air or
or sometimes by other express companies

Q:How long is your lead time?
A:The lead time of products in stock is 3-7 days, and that of customized products is 25-35 days

Q:Do you support factory inspection and goods inspection?
A:Sure, we support it.

Q:How about the shipping fees?
A:The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Q:Do you support factory inspection and goods inspection?
A:Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q:What is the product warranty?
A:We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.